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Trade-In Process
Embark on a smooth trade-in experience
with Gain City from receiving your initial quote to returning your device.
STEP 1
Open the Carousell Mobile App
Open the Carousell mobile app and click on the menu icon "Sell". Follow the step-by-step process and click on "Gain City" as your preferred retailer for trade-in to receive an instant quote.
STEP 2
Head down to any Gain City stores
Got your quote? You've got 7 days to lock in this great offer! Head to any Gain City store — AMK, Sungei Kadut, Marina Square, or Funan — with your email confirmation to finalize your trade-in.
STEP 3
Shop for your new device
Complete your trade-in within 7 days of your quote and step out with a new Galaxy device. It's not just a trade-in, it's the start of your next adventure with Gain City!
Your privacy is our responsibility.
All trade-ins devices will be wiped completely & data will be disposed in a safe & responsible way.