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DREAME ROBOT VACUUM MATRIX 10
All items available for online purchase are not guaranteed to be in stock at the time of order processing. In the event that we are unable to fulfill your order, we will contact you with an alternative, or given a full refund.
All items available for online purchase are not guaranteed to be in stock at the time of order processing. In the event that we are unable to fulfill your order, we will contact you with an alternative, or given a full refund.
Product Description
The Dreame Robot Vacuum Matrix 10 is a cutting-edge cleaning solution designed for modern homes. With advanced pet-friendly features, smart navigation, and high-efficiency cleaning, it ensures a spotless home with minimal effort. Its self-cleaning mop and smart home integration make it a must-have for tech-savvy users.
Key Features
- Pet-Friendly Cleaning: Equipped with PetZone Cleaning Mode and Pet Recognition for efficient pet hair removal.
- Advanced Navigation: Utilizes smart carpet strategies and interactive remote monitoring for seamless operation.
- High Efficiency: 99.99% bacteria removal with 100°C hot water cleaning.
- Certified Performance: TÜV SÜD certified for long hair and detangling capabilities.
- Self-Cleaning Mop: Features ThermoHub™ hassle-free mop self-cleaning system.
- Smart Home Integration: Compatible with various smart home systems for easy control.
Product Specifications
- Cleaning Modes: PetZone Cleaning Mode, PetCare, PetRecognition
- Brush Type: Bristled Rubber Brush, TPU Rubber Brush
- Certification: TÜV SÜD Certified
- Bacteria Removal: 99.99% with 100°C hot water
- Mop System: ThermoHub™ Hassle-Free Mop Self-Cleaning
- Carpet Strategies: Smart Carpet Strategies
- Height Adjustment: 21.5mm Chassis and Mop Lifting
- Dimensions: 50cm
Ideal For
The Dreame Robot Vacuum Matrix 10 is ideal for pet owners, busy households, and tech enthusiasts who value convenience and efficiency in home cleaning.
In the Box
- 1x Dreame Robot Vacuum Matrix 10
- 1x Charging Dock
- 1x Power Adapter
- 1x User Manual
- 1x Warranty Card
- 1x Dreame Aqua 10 Pro Track
- 1x Aqua 10 Roller
- 1x Matrix 10 Ultra Robot Vacuum Accessories Pack
Product Information:
- 6,400MAH
- 30,000PA
- 310ML
- HEPA
- Dimensions (W x H x D): 35.0 x 35.1 x 11.1 cm
- Weight: 23.40 Kg
- Warranty: 2 Year(s)
Gain City Disclaimer
We strive to present the product information as accurate as possible by taking information directly from manufacturer's / agent's website. Information on this page is subjected to change without prior notice. Information on this page may not be accurate if there is change of specification. Consumers are highly recommended to check the manufacturer's site for latest specs and product information. Pictures are only for illustration. If in doubt, call our customer service hotline to check prior to purchasing. All Materials and images remain the property and copyright of their respective owners.
All items available for online purchase are not guaranteed to be in stock at the time of order processing. In the event that we are unable to fulfill your order, we will contact you with an alternative, or given a full refund.
After you placed the order in Gain City website and confirmed the payment, our customer service officers will process it within 72 hours. Any order that comes in after 6pm on a Friday, it will only be processed on the following Monday.
We will schedule your delivery when Gain City's Own Fleet or Installation Service is required. However, due to stock availability across our different showrooms, Gain City may require an additional 3-5 working days to get the item ready for your Store-Collection (only applicable to 4 main showrooms) or for shipping out.
Delivery of your purchase may fall within this 3 schemes:
- Agent Delivery: Items require our agents (distributor or principal) to deliver and/or perform basic installation services by the agents, for items such as Ceiling Fans, Cooking Hoods, or Water Heaters. Extra charges may apply for the installation service.
- Gain City Delivery: Items in larger size and weight, and/or require basic installation service provided by Gain City's staff.
- Economy Delivery: Smaller items will be delivered via our appointed 3rd party courier service partner.
- Same Day Delivery: Order(s) placed between 12am to 4pm will be delivered within the same day before 10pm.
Delivery cost does not include installation/dismantling/carrying up or down by staircase. Installation/Dismantling cost and any other 3rd party cost applies separately.
For more information, you may refer here.
Our policy lasts 8 days. If 8 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and sealed.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- Mattresses & bedding accessories (due to hygiene reasons)
To complete your return, we require a receipt or proof of purchase.
For more information, you may refer here.