Free Delivery On Orders Over $180 
Same Day Delivery 
Click & Collect 
Installment Payment 
Store Locations 
eGift Card 
APPLE IPHONE 15 PRO 128GB MTUW3ZP/A
WHITE TITANIUM
WHITE TITANIUM
WHITE TITANIUM
Model
MTUW3ZP/A
SKU
T0189517
In stock
S$1,396.00
Get 1396 Family Member's Points
U.P. S$1,664.25
All items available for online purchase are not guaranteed to be in stock at the time of order processing. In the event that we are unable to fulfill your order, we will contact you with an alternative, or given a full refund.
All items available for online purchase are not guaranteed to be in stock at the time of order processing. In the event that we are unable to fulfill your order, we will contact you with an alternative, or given a full refund.
Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for iPhone extends your coverage to two years from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection. Each incident is subject to a service fee of S$42 for screen or back glass damage or S$148 for other accidental damage. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com. The back glass damage service fee is only available for iPhone 12, iPhone 13, iPhone 14 and iPhone 15 models. For complete details, see the terms.
- Warranty: 1 Year(s)
-
A17 Pro. Game-changing chip. Groundbreaking performance.
A17 Pro.
Game-changing chip. Groundbreaking performance.
-
Titanium. So strong. So light. So Pro.
-
Next-generation portraits.
-
iPhone 15 Pro Max has the longest optical zoom in iPhone ever. Far out.
-
USB-C with USB 3
Up to 20x faster transfers.Refer to legal disclaimers
Up to 20x
faster transfers.Refer to legal disclaimers
-
Action button.
A fast track to your favourite feature.
-
Battery life that’s positively Pro.
Up to
29 hours
video playback on iPhone 15 Pro Max.Refer to legal disclaimers
Up to
23 hours
video playback on iPhone 15 Pro.Refer to legal disclaimers
Battery life that’s positively Pro.
Up to 29 hours video playback on iPhone 15 Pro Max.Refer to legal disclaimers
Up to 23 hours video playback on iPhone 15 Pro.Refer to legal disclaimers
-
Crash Detection.
iPhone 15 Pro can call for help in a severe car crash.Refer to legal disclaimers
-
The internal
structural frame of iPhone 15 Pro has 100% recycled aluminium.
Compare
Which iPhone is right for you?
iPhone 15 Pro Max
iPhone 15 Pro
iPhone 15 Plus
iPhone 15
iPhone SE (3rd generation)
Choose models to compare.
Images
Finish
Buy
Quick look
6.7″
Super Retina XDR display Refer to legal disclaimers
ProMotion technology
Always-On display
6.1″
Super Retina XDR display Refer to legal disclaimers
ProMotion technology
Always-On display
6.7″
Super Retina XDR display Refer to legal disclaimers
Not Applicable
Not Applicable
6.1″
Super Retina XDR display Refer to legal disclaimers
Not Applicable
Not Applicable
4.7″
Retina HD display
Not Applicable
Not Applicable
6.7″
Super Retina XDR display Refer to legal disclaimers
ProMotion technology
Always-On display
6.1″
Super Retina XDR display Refer to legal disclaimers
ProMotion technology
Always-On display
6.7″
Super Retina XDR display Refer to legal disclaimers
Not Applicable
Not Applicable
6.1″
Super Retina XDR display Refer to legal disclaimers
Not Applicable
Not Applicable
6.7″
Super Retina XDR display Refer to legal disclaimers
ProMotion technology
Not Applicable
6.1″
Super Retina XDR display Refer to legal disclaimers
ProMotion technology
Not Applicable
6.1″
Super Retina XDR display Refer to legal disclaimers
Not Applicable
Not Applicable
5.4″
Super Retina XDR display Refer to legal disclaimers
Not Applicable
Not Applicable
6.7″
Super Retina XDR display Refer to legal disclaimers
Not Applicable
Not Applicable
6.1″
Super Retina XDR display Refer to legal disclaimers
Not Applicable
Not Applicable
6.1″
Super Retina XDR display Refer to legal disclaimers
Not Applicable
Not Applicable
5.4″
Super Retina XDR display Refer to legal disclaimers
Not Applicable
Not Applicable
6.5″
Super Retina XDR display Refer to legal disclaimers
Not Applicable
Not Applicable
5.8″
Super Retina XDR display Refer to legal disclaimers
Not Applicable
Not Applicable
6.1″
Liquid Retina HD display Refer to legal disclaimers
Not Applicable
Not Applicable
4.7″
Retina HD display
Not Applicable
Not Applicable
6.5″
Super Retina HD displayRefer to legal disclaimers
Not Applicable
Not Applicable
5.8″
Super Retina HD display Refer to legal disclaimers
Not Applicable
Not Applicable
6.1″
Liquid Retina HD display Refer to legal disclaimers
Not Applicable
Not Applicable
5.8″
Super Retina HD display Refer to legal disclaimers
Not Applicable
Not Applicable
5.5″
Retina HD display
Not Applicable
Not Applicable
4.7″
Retina HD display
Not Applicable
Not Applicable
5.5″
Retina HD display
Not Applicable
Not Applicable
4.7″
Retina HD display
Not Applicable
Not Applicable
5.5″
Retina HD display
Not Applicable
Not Applicable
4.7″
Retina HD display
Not Applicable
Not Applicable
5.5″
Retina HD display
Not Applicable
Not Applicable
4.7″
Retina HD display
Not Applicable
Not Applicable
4″
Retina display
Not Applicable
Not Applicable
Design
Titanium with textured matt glass back
Action button
Titanium with textured matt glass back
Action button
Aluminium with colour‑infused glass back
Ring/Silent switch
Aluminium with colour‑infused glass back
Ring/Silent switch
Aluminium and glass
Ring/Silent switch
Stainless steel with textured matt glass back
Ring/Silent switch
Stainless steel with textured matt glass back
Ring/Silent switch
Aluminium with
glass back
glass back
Ring/Silent switch
Aluminium with
glass back
glass back
Ring/Silent switch
Stainless steel with textured matt glass back
Ring/Silent switch
Stainless steel with textured matt glass back
Ring/Silent switch
Aluminium with
glass back
glass back
Ring/Silent switch
Aluminium with
glass back
glass back
Ring/Silent switch
Stainless steel with textured matt glass back
Ring/Silent switch
Stainless steel with textured matt glass back
Ring/Silent switch
Aluminium with
glass back
glass back
Ring/Silent switch
Aluminium with
glass back
glass back
Ring/Silent switch
Stainless steel and textured matt glass
Ring/Silent switch
Stainless steel and textured matt glass
Ring/Silent switch
Aluminium and glass
Ring/Silent switch
Aluminium and glass
Ring/Silent switch
Stainless steel
and glass
and glass
Ring/Silent switch
Stainless steel
and glass
and glass
Ring/Silent switch
Aluminium and glass
Ring/Silent switch
Stainless steel
and glass
and glass
Ring/Silent switch
Aluminium and glass
Ring/Silent switch
Aluminium and glass
Ring/Silent switch
Not Applicable
Ring/Silent switch
Not Applicable
Ring/Silent switch
Not Applicable
Ring/Silent switch
Not Applicable
Ring/Silent switch
Not Applicable
Ring/Silent switch
Not Applicable
Ring/Silent switch
Not Applicable
Ring/Silent switch
Dynamic Island
Dynamic Island
A magical way to
interact with iPhone
A magical way to
interact with iPhone
Dynamic Island
A magical way to
interact with iPhone
A magical way to
interact with iPhone
Dynamic Island
A magical way to
interact with iPhone
A magical way to
interact with iPhone
Dynamic Island
A magical way to
interact with iPhone
A magical way to
interact with iPhone
Not applicable
Dynamic Island
A magical way to
interact with iPhone
A magical way to
interact with iPhone
Dynamic Island
A magical way to
interact with iPhone
A magical way to
interact with iPhone
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Chip
A17 Pro chip
with 6‑core GPU
with 6‑core GPU
A17 Pro chip
with 6‑core GPU
with 6‑core GPU
A16 Bionic chip
with 5‑core GPU
with 5‑core GPU
A16 Bionic chip
with 5‑core GPU
with 5‑core GPU
A15 Bionic chip
with 4‑core GPU
with 4‑core GPU
A16 Bionic chip
with 5‑core GPU
with 5‑core GPU
A16 Bionic chip
with 5‑core GPU
with 5‑core GPU
A15 Bionic chip
with 5‑core GPU
with 5‑core GPU
A15 Bionic chip
with 5‑core GPU
with 5‑core GPU
A15 Bionic chip
with 5‑core GPU
with 5‑core GPU
A15 Bionic chip
with 5‑core GPU
with 5‑core GPU
A15 Bionic chip
with 4‑core GPU
with 4‑core GPU
A15 Bionic chip
with 4‑core GPU
with 4‑core GPU
A14 Bionic chip
with 4‑core GPU
with 4‑core GPU
A14 Bionic chip
with 4‑core GPU
with 4‑core GPU
A14 Bionic chip
with 4‑core GPU
with 4‑core GPU
A14 Bionic chip
with 4‑core GPU
with 4‑core GPU
A13 Bionic chip
with 4‑core GPU
with 4‑core GPU
A13 Bionic chip
with 4‑core GPU
with 4‑core GPU
A13 Bionic chip
with 4‑core GPU
with 4‑core GPU
A13 Bionic chip
with 4‑core GPU
with 4‑core GPU
A12 Bionic chip
with 4‑core GPU
with 4‑core GPU
A12 Bionic chip
with 4‑core GPU
with 4‑core GPU
A12 Bionic chip
with 4‑core GPU
with 4‑core GPU
A11 Bionic chip
with 3‑core GPU
with 3‑core GPU
A11 Bionic chip
with 3‑core GPU
with 3‑core GPU
A11 Bionic chip
with 3‑core GPU
with 3‑core GPU
A10 Fusion chip
A10 Fusion chip
A9 chip
A9 chip
A8 chip
A8 chip
A9 chip
Camera
Pro camera system
48MP Main | Ultra Wide | Telephoto
48MP Main | Ultra Wide | Telephoto
Super-high-resolution photos (24MP and 48MP)
Next-generation portraits with Focus and Depth Control
Pro camera system
48MP Main | Ultra Wide | Telephoto
48MP Main | Ultra Wide | Telephoto
Super-high-resolution photos (24MP and 48MP)
Next-generation portraits with Focus and Depth Control
Advanced
dual-camera system
48MP Main | Ultra Wide
dual-camera system
48MP Main | Ultra Wide
Super-high-resolution photos (24MP and 48MP)
Next-generation portraits with Focus and Depth Control
Advanced
dual-camera system
48MP Main | Ultra Wide
dual-camera system
48MP Main | Ultra Wide
Super-high-resolution photos (24MP and 48MP)
Next-generation portraits with Focus and Depth Control
Single-camera system
12MP Main
12MP Main
Not Applicable
Portrait mode with Depth Control
Pro camera system
48MP Main | Ultra Wide | Telephoto
48MP Main | Ultra Wide | Telephoto
Super-high-resolution photos (48MP)
Portrait mode with Focus and Depth Control
Pro camera system
48MP Main | Ultra Wide | Telephoto
48MP Main | Ultra Wide | Telephoto
Super-high-resolution photos (48MP)
Portrait mode with Focus and Depth Control
Dual-camera system
12MP Main | Ultra Wide
12MP Main | Ultra Wide
Not Applicable
Portrait mode with Focus and Depth Control
Dual-camera system
12MP Main | Ultra Wide
12MP Main | Ultra Wide
Not Applicable
Portrait mode with Focus and Depth Control
Pro camera system
12MP Main | Ultra Wide | Telephoto
12MP Main | Ultra Wide | Telephoto
Not Applicable
Portrait mode with Focus and Depth Control
Pro camera system
12MP Main | Ultra Wide | Telephoto
12MP Main | Ultra Wide | Telephoto
Not Applicable
Portrait mode with Focus and Depth Control
Dual-camera system
12MP Main | Ultra Wide
12MP Main | Ultra Wide
Not Applicable
Portrait mode with Focus and Depth Control
Dual-camera system
12MP Main | Ultra Wide
12MP Main | Ultra Wide
Not Applicable
Portrait mode with Focus and Depth Control
Pro camera system
12MP Main | Ultra Wide | Telephoto
12MP Main | Ultra Wide | Telephoto
Not Applicable
Portrait mode with Depth Control
Pro camera system
12MP Main | Ultra Wide | Telephoto
12MP Main | Ultra Wide | Telephoto
Not Applicable
Portrait mode with Depth Control
Dual-camera system
12MP Main | Ultra Wide
12MP Main | Ultra Wide
Not Applicable
Portrait mode with Depth Control
Dual-camera system
12MP Main | Ultra Wide
12MP Main | Ultra Wide
Not Applicable
Portrait mode with Depth Control
Triple cameras
12MP Main | Ultra Wide | Telephoto
12MP Main | Ultra Wide | Telephoto
Not Applicable
Portrait mode with Depth Control
Triple cameras
12MP Main | Ultra Wide | Telephoto
12MP Main | Ultra Wide | Telephoto
Not Applicable
Portrait mode with Depth Control
Dual cameras
12MP Main | Ultra Wide
12MP Main | Ultra Wide
Not Applicable
Portrait mode with Depth Control
Single camera
12MP Main
12MP Main
Not Applicable
Portrait mode with Depth Control
Dual cameras
12MP Main |
Telephoto
12MP Main |
Telephoto
Not Applicable
Portrait mode with Depth Control
Dual cameras
12MP Main |
Telephoto
12MP Main |
Telephoto
Not Applicable
Portrait mode with Depth Control
Single camera
12MP Main
12MP Main
Not Applicable
Portrait mode with Depth Control
Dual cameras
12MP Main |
Telephoto
12MP Main |
Telephoto
Not Applicable
Portrait mode
Dual cameras
12MP Main |
Telephoto
12MP Main |
Telephoto
Not Applicable
Portrait mode
Single camera
12MP Main
12MP Main
Not Applicable
Not Applicable
Dual cameras
12MP Main |
Telephoto
12MP Main |
Telephoto
Not Applicable
Portrait mode
Single camera
12MP Main
12MP Main
Not Applicable
Not Applicable
Single camera
12MP Main
12MP Main
Not Applicable
Not Applicable
Single camera
12MP Main
12MP Main
Not Applicable
Not Applicable
Single camera
8MP Main
8MP Main
Not Applicable
Not Applicable
Single camera
8MP Main
8MP Main
Not Applicable
Not Applicable
Single camera
12MP Main
12MP Main
Not Applicable
Not Applicable
Optical Zoom
.5x, 1x, 2x, 5xOptical zoom options
.5x, 1x, 2x, 3xOptical zoom options
.5x, 1x, 2xOptical zoom options
.5x, 1x, 2xOptical zoom options
1xOptical zoom options
.5x, 1x, 2x, 3xOptical zoom options
.5x, 1x, 2x, 3xOptical zoom options
.5x, 1xOptical zoom options
.5x, 1xOptical zoom options
.5x, 1x, 3xOptical zoom options
.5x, 1x, 3xOptical zoom options
.5x, 1xOptical zoom options
.5x, 1xOptical zoom options
.5x, 1x, 2.5xOptical zoom options
.5x, 1x, 2xOptical zoom options
.5x, 1xOptical zoom options
.5x, 1xOptical zoom options
.5x, 1x, 2xOptical zoom options
.5x, 1x, 2xOptical zoom options
.5x, 1xOptical zoom options
1xOptical zoom options
1x, 2xOptical zoom options
1x, 2xOptical zoom options
1xOptical zoom options
1x, 2xOptical zoom options
1x, 2xOptical zoom options
1xOptical zoom options
1x, 2xOptical zoom options
1xOptical zoom options
1xOptical zoom options
1xOptical zoom options
1xOptical zoom options
1xOptical zoom options
1xOptical zoom options
Safety
Emergency SOS
Crash Detection Refer to legal disclaimers
Emergency SOS
Crash Detection Refer to legal disclaimers
Emergency SOS
Crash Detection Refer to legal disclaimers
Emergency SOS
Crash Detection Refer to legal disclaimers
Emergency SOS
Not Applicable
Emergency SOS
Crash Detection Refer to legal disclaimers
Emergency SOS
Crash Detection Refer to legal disclaimers
Emergency SOS
Crash Detection Refer to legal disclaimers
Emergency SOS
Crash Detection Refer to legal disclaimers
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Emergency SOS
Not Applicable
Battery
Up to 29 hours video playback Refer to legal disclaimers
Up to 23 hours video playback Refer to legal disclaimers
Up to 26 hours video playback Refer to legal disclaimers
Up to 20 hours video playback Refer to legal disclaimers
Up to 15 hours video playback Refer to legal disclaimers
Up to 29 hours video playback Refer to legal disclaimers
Up to 23 hours video playback Refer to legal disclaimers
Up to 26 hours video playback Refer to legal disclaimers
Up to 20 hours video playback Refer to legal disclaimers
Up to 28 hours video playback Refer to legal disclaimers
Up to 22 hours video playback Refer to legal disclaimers
Up to 19 hours video playback Refer to legal disclaimers
Up to 17 hours video playback Refer to legal disclaimers
Up to 20 hours video playback Refer to legal disclaimers
Up to 17 hours video playback Refer to legal disclaimers
Up to 17 hours video playback Refer to legal disclaimers
Up to 15 hours video playback Refer to legal disclaimers
Up to 20 hours video playback Refer to legal disclaimers
Up to 18 hours video playback Refer to legal disclaimers
Up to 17 hours video playback Refer to legal disclaimers
Up to 13 hours video playback Refer to legal disclaimers
Up to 15 hours video playback Refer to legal disclaimers
Up to 14 hours video playback Refer to legal disclaimers
Up to 16 hours video playback Refer to legal disclaimers
Up to 13 hours video playback Refer to legal disclaimers
Up to 14 hours video playback Refer to legal disclaimers
Up to 13 hours video playback Refer to legal disclaimers
Up to 14 hours video playback Refer to legal disclaimers
Up to 13 hours video playback Refer to legal disclaimers
Up to 14 hours video playback Refer to legal disclaimers
Up to 11 hours video playback Refer to legal disclaimers
Up to 14 hours video playback Refer to legal disclaimers
Up to 11 hours video playback Refer to legal disclaimers
Up to 13 hours video playback Refer to legal disclaimers
Connectivity
USB-C
Supports USB 3 for up to 20x faster transfers Refer to legal disclaimers
USB-C
Supports USB 3 for up to 20x faster transfers Refer to legal disclaimers
USB-C
Supports USB 2
USB-C
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Lightning
Supports USB 2
Face ID / Touch ID
Face ID
Face ID
Face ID
Face ID
Touch ID
Face ID
Face ID
Face ID
Face ID
Face ID
Face ID
Face ID
Face ID
Face ID
Face ID
Face ID
Face ID
Face ID
Face ID
Face ID
Touch ID
Face ID
Face ID
Face ID
Face ID
Touch ID
Touch ID
Touch ID
Touch ID
Touch ID
Touch ID
Touch ID
Touch ID
Touch ID
Mobile data
Super-fast 5G connectivity Refer to legal disclaimers
Super-fast 5G connectivity Refer to legal disclaimers
Super-fast 5G connectivity Refer to legal disclaimers
Super-fast 5G connectivity Refer to legal disclaimers
5G connectivity Refer to legal disclaimers
Super-fast 5G connectivity Refer to legal disclaimers
Super-fast 5G connectivity Refer to legal disclaimers
Super-fast 5G connectivity Refer to legal disclaimers
Super-fast 5G connectivity Refer to legal disclaimers
Super-fast 5G connectivity Refer to legal disclaimers
Super-fast 5G connectivity Refer to legal disclaimers
Super-fast 5G connectivity Refer to legal disclaimers
Super-fast 5G connectivity Refer to legal disclaimers
Super-fast 5G connectivity Refer to legal disclaimers
Super-fast 5G connectivity Refer to legal disclaimers
Super-fast 5G connectivity Refer to legal disclaimers
Super-fast 5G connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
4G LTE connectivity Refer to legal disclaimers
Designed to make a difference.
Privacy. That’s iPhone.
From passkeys to Privacy Reports to the Health app,
iPhone helps keep you in control of what you share.
Designed to
make a difference.
Privacy.
That’s iPhone.
From passkeys to Privacy Reports to the Health app, iPhone helps keep you in
control of what you share.
Easy to upgrade. Simple to switch.
Upgrading from another iPhone?
Just put your old iPhone next to your new one, and with a few taps you can transfer your data automatically.
Switching to iPhone?
When you buy a new iPhone, the Move to iOS app makes it easy to transfer your photos, WhatsApp contacts and more.
Even more to love.
MagSafe accessories
Snap on a magnetic case, wallet or both.
A colourful ecosystem of accessories for effortless attachment and faster wireless charging. With endless ways to combine, there is a mix to match any style.Refer to legal disclaimers
Learn more about MagSafe accessories
Buy an iPhone
and get three months of Apple TV+ free.Refer to legal disclaimers
-
•
New Apple Original series and films every month
-
•
Stream on the Apple TV app on Apple devices, smart TVs, consoles or sticks
-
•
Share with up to five family members
AppleCare+
Expert support, extended coverage.
-
Apple-certified service
-
24/7 priority access to technical support
-
Accidental damage protection
Gain City Disclaimer
We strive to present the product information as accurate as possible by taking information directly from manufacturer's / agent's website. Information on this page is subjected to change without prior notice. Information on this page may not be accurate if there is change of specification. Consumers are highly recommended to check the manufacturer's site for latest specs and product information. Pictures are only for illustration. If in doubt, call our customer service hotline to check prior to purchasing. All Materials and images remain the property and copyright of their respective owners.
All items available for online purchase are not guaranteed to be in stock at the time of order processing. In the event that we are unable to fulfill your order, we will contact you with an alternative, or given a full refund.
After you placed the order in Gain City website and confirmed the payment, our customer service officers will process it within 72 hours. Any order that comes in after 6pm on a Friday, it will only be processed on the following Monday.
We will schedule your delivery when Gain City's Own Fleet or Installation Service is required. However, due to stock availability across our different showrooms, Gain City may require an additional 3-5 working days to get the item ready for your Store-Collection (only applicable to 4 main showrooms) or for shipping out.
Delivery of your purchase may fall within this 3 schemes:
- Agent Delivery: Items require our agents (distributor or principal) to deliver and/or perform basic installation services by the agents, for items such as Ceiling Fans, Cooking Hoods, or Water Heaters. Extra charges may apply for the installation service.
- Gain City Delivery: Items in larger size and weight, and/or require basic installation service provided by Gain City's staff.
- Economy Delivery: Smaller items will be delivered via our appointed 3rd party courier service partner.
- Same Day Delivery: Order(s) placed between 12am to 4pm will be delivered within the same day before 10pm.
Delivery cost does not include installation/dismantling/carrying up or down by staircase. Installation/Dismantling cost and any other 3rd party cost applies separately.
For more information, you may refer here.
Our policy lasts 8 days. If 8 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and sealed.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- Mattresses & bedding accessories (due to hygiene reasons)
To complete your return, we require a receipt or proof of purchase.
For more information, you may refer here.