Customer Service Feedback


We want to hear from you

Your feedback is important to us. At Gain City, our priority is to provide excellent customer service to ensure that you have the best shopping experience with us.

We want to hear from our valuable customers like you. Please help us rate our service.

Upon delivery of goods or completion of Aircon installation, a copy of the Feedback Form attached together with our Tax Invoice will be handed to you. Alternatively, you can provide your feedback using the forms below:

Aircon Installation Service Feedback Aircon Serrvicing and Repair Feedback Delivery Service Feedback

Aircon Installation Service
Click here if your Feedback Form Reference Number starts with 'IW'

 Aircon Servicing and Repair
Click here if your Feedback Form Reference Number starts with 'RW'
Delivery Service
Click here if your Feedback Form Reference Number starts with 'DS'

 

For any other Feedback, please click below:

General Feedback

iWish tips

Enjoy shopping without the actual walking! Browse our online catalogue to compare between brands, features and its Market Price.

Once you've decided on the item you want, find out how much lower you can purchase it with iWish! Simply key in the price you desire and we'll call you back to tell you if it's granted! Plus, with Gain City's Lowest Price Guarantee, you will be assured of the best prices in town!